Privacy Policy

Updated: September 28, 2026

Moonwell is a private event bartending and hospitality service operated by Astra Fidelis LLC ("Moonwell," "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit [moonwell website URL] (the "Site"), contact us, or book our services.

By using the Site or our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you provide to us. When you submit an inquiry, request a quote, book an event, or otherwise contact us, we may collect:

Your name, email address, and phone number
Event details, such as the date, venue or location, guest count, event type, budget, and service preferences
Billing information and payment details needed to complete a booking
Any other information you choose to share in messages or forms

Information collected automatically. When you visit the Site, our website platform and analytics tools may automatically collect:

IP address, browser type, device type, and operating system
Pages viewed, time spent on the Site, and referring websites
General location data derived from your IP address
Information collected through cookies and similar technologies (see Section 5)

Information from third parties. We may receive information from payment processors, scheduling tools, or referral partners, such as confirmation that a payment was completed.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide quotes
Plan, book, and deliver our services, including menu development and event coordination
Process payments, deposits, and refunds
Send confirmations, reminders, invoices, and other service communications
Send marketing communications, but only if you have opted in
Operate, maintain, and improve the Site and our services
Protect against fraud, unauthorized transactions, and misuse of the Site
Comply with legal obligations, including tax, accounting, and alcohol service requirements

3. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We may share your information only in these circumstances:

Service providers. We work with trusted vendors that help us run our business, such as website hosting (Wix), payment processing ([Wix Payments / Stripe / PayPal / Square]), email, scheduling, and analytics providers. They may use your information only to perform services for us.
Event partners. When needed to deliver your event, we may share relevant details with venues, event planners, or collaborating vendors you have engaged or approved.
Legal requirements. We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of Moonwell, our clients, or others.
Business transfers. If our business is merged, sold, or reorganized, your information may be transferred as part of that transaction.
With your consent. We may share information in any other way you have authorized.

4. Event Photography

We may photograph drinks, bar setups, and event atmosphere for our portfolio and marketing. We will not publish images in which guests are identifiable without the host's permission. If you prefer that no photos be taken at your event, please tell us before the event.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to keep it functioning, remember your preferences, and understand how visitors use it. These may include:

Essential cookies, which are required for the Site to operate
Analytics cookies, such as Wix Analytics [and Google Analytics], which help us understand traffic and improve the Site
Functional cookies, which remember your settings and choices

You can control or delete cookies through your browser settings, although disabling cookies may affect how the Site works. You can learn more about the cookies set by our platform in Wix's cookie documentation.

Do Not Track and Global Privacy Control. Some browsers send "Do Not Track" or Global Privacy Control signals. Where required by applicable law, we will honor these signals as a request to opt out of any sale or sharing of personal information. Since we do not sell or share personal information, these signals do not change how we handle your data.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy. Inquiry information that does not lead to a booking is generally deleted within [24] months. Booking, payment, and invoice records are kept as required for tax, accounting, and legal purposes, typically up to seven years.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Payments are handled by third-party processors that use industry-standard encryption, and we do not store full payment card numbers. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Receive a copy of your information in a portable format
Opt out of marketing communications at any time
Opt out of the sale of personal information, targeted advertising, or profiling (we do not engage in these practices)
Appeal a decision we make about your privacy request

To exercise any of these rights, contact us using the information in Section 13. We may need to verify your identity before completing your request, and we will respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.

Marketing emails. You can unsubscribe at any time using the link in any marketing email or by contacting us directly. Service-related messages about an active booking will still be sent.

9. Age Requirements and Children's Privacy

Our services involve the service of alcohol and are intended for adults. The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Bookings must be made by adults aged 21 or older. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

The Site may link to third-party websites or social media platforms, such as Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Visitors Outside the United States

Moonwell is based in the United States and serves clients in the Washington, D.C. area. If you access the Site from outside the United States, your information will be processed and stored in the United States, where data protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Continued use of the Site after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us.